Terms of Service

Last updated: October 14, 2026

1. Acceptance of Terms

Fulfillt is a trade name of Prologistech LLC, a New Jersey limited liability company (“Fulfillt”, “we”, “us”). By accessing or using Fulfillt.com, Fulfillt Sales, Fulfillt Orders, Fulfillt WMS and any associated products and services (collectively, the “Service”), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Service.

2. Description of Service

Fulfillt provides software for QuickBooks-integrated sales management, order fulfillment and warehouse management, including Fulfillt Sales, Fulfillt Orders and Fulfillt WMS. Features and pricing are subject to change at our discretion with reasonable notice.

3. Use of the Service

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Service in any way that violates applicable laws or regulations
  • Attempt to gain unauthorized access to any part of the Service
  • Reverse engineer, decompile, or disassemble any aspect of the Service
  • Use the Service to transmit harmful, offensive, or disruptive content

4. Accounts and Users

To use the Fulfillt apps, your business (the “Customer”) has an account with one or more administrators and the users you invite, such as sales representatives, office and warehouse staff and, if you choose, customer portal users. You are responsible for the people you give access to, for keeping sign-in details confidential, and for all activity under your account.

Please tell us promptly at support@fulfillt.com if you believe your account has been used without your permission.

5. Subscriptions, Fees and Payment

  • Fees: you agree to pay the one-time onboarding fee and the subscription fees (for example per staff seat and for the customer portal) shown when you buy them.
  • Billing: subscriptions are billed monthly in advance through our payment processor, Stripe, and renew automatically each month until cancelled.
  • Cancelling: you can reduce seats or cancel at any time; the change takes effect at the end of the current billing period. We do not give refunds for partial months.
  • Onboarding fee: the onboarding fee covers setup work and is non-refundable once setup has started.
  • Late or failed payments: if a payment fails we will let you know; if it is not resolved, we may suspend the account until it is.
  • Price changes: we will give you at least 30 days’ notice before changing the price of an existing subscription.
  • Taxes: fees do not include taxes, which are added where required.

By completing a purchase or the onboarding payment, you confirm that you agree to these Terms and our Privacy Policy.

6. Your Data

You own the data you and your users put into the Fulfillt apps or bring in from QuickBooks, such as customers, products, prices, inventory, orders, quotes, invoices, credits, purchase orders and fulfillment records (“Customer Data”). You give us permission to store, process and display Customer Data only to provide and support the Service for you.

We do not sell Customer Data. Each customer’s data is kept separate from other customers’ data. You are responsible for the accuracy of Customer Data and for having the right to use it, including any information about your own customers.

If your account ends, you may ask us within 30 days for a copy of your Customer Data; after that we may delete it. Your QuickBooks company file is not changed when your account ends.

7. Intellectual Property

The Service and all content on this website, including text, graphics, logos and software, are the property of Prologistech LLC and are protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from any of it without our prior written consent. Your Customer Data remains yours, as described in section 6.

8. Disclaimer of Warranties

The Service is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

9. Limitation of Liability

To the fullest extent permitted by law, Prologistech LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the Service, even if we have been advised of the possibility of such damages.

10. Third-Party Services

Our Service integrates with QuickBooks and other third-party platforms. We are not responsible for the availability, accuracy, or practices of third-party services. Your use of such services is governed by their respective terms and privacy policies.

11. Termination

We reserve the right to terminate or suspend access to the Service at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

12. Changes to Terms

We may modify these Terms from time to time, including as we add new products to the Service. Continued use of the Service after changes are posted constitutes your acceptance of the revised Terms. Changes to the price of an existing subscription follow the notice period in section 5.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New Jersey, without regard to its conflict of law provisions.

14. Contact Us

If you have any questions about these Terms, please email us at support@fulfillt.com.

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